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Yes. Contact Len technologies have evolved over the decades, and in its current state, soft contact lenses are extremely comfortable to wear. However, first time users are strongly advised to consult a qualified eye care practitioner before they start wearing contact lenses.
Last year, more than 200 million used contact lenses on regular basis and the number is growing every year! When used as directed, most people can wear contact lenses without complications. Successful contact lens wear depends on following the instructions of your eye care professional. Over time, your eyes can change, often without apparent symptoms or warning signs, which may put you at risk for developing complications. To maintain healthy eyes and the most efficient and comfortable vision possible, you need quality eye care on a regular basis. Only your eye care professional is educated, trained and licensed to examine, diagnose and provide treatment for your eyes and prescribe contact lenses.
Every sport is different. Talk to your eye care professional to select the best type of contact lenses based on your particular sport or activity. Contact lenses are not a substitute for eye protection. It is recommended to wear appropriate goggles, masks, etc. when participating in sports.
TERMS OF USE
ENTIRE
AGREEMENT
Other than as specifically provided
in any separate formal purchase agreement between you and PLANET VISION /
VEDANT VENTURES, these terms and conditions (this “Agreement”) apply to all of
your online purchases from the website at www.PlanetVision.in (the “Site”) and
may NOT be altered, supplemented, or amended by you through the use of any
other document(s). Any attempt to alter, supplement, or amend this document or
to enter an order for product(s) which is subject to additional or altered
terms and conditions will be null and void, unless otherwise agreed to in a
written agreement signed by both you and PLANET VISION.
ACCEPTANCE
By purchasing products and/or
services from the Site, you agree to be bound by and accept this Agreement.
Orders are not binding upon PLANET VISION until accepted by PLANET VISION. We
reserve the right to refuse service to anyone. PLANET VISION will indicate its
acceptance of an order by acknowledging your order by reply email or by
shipping the ordered items to you.
PRICING
Because prices, product descriptions,
and availability can change quickly, PLANET VISION does not warrant the
accuracy or completeness of the information provided on the Site. For more on
our pricing policies, please refer to our Site Terms of Use.
MRP is the
manufacturer's suggested retail price. We may commonly sell products
at prices lower than MRP and, for any given product, no sales may have occurred
at MRP.
MRP is a benchmark to compare our
discounts from MRP to pricing offered by other retailers. Whether other
retailers sell at MRP will vary by product, geographic location, type of store,
and over time.
Although we periodically update the
MRP on our website as we receive them, in some cases manufacturers may change
their MRP without notice to us.
Please contact the manufacturer of a
specific product for the most up-to-date MRP information.
MRP quoted for house or private label
brands are developed internally in consideration of comparable name brand
products. We may commonly sell such products at prices lower than MRP and for
any given product, no sales may have occurred at MRP.
Although our limited time events and
promotions are intended to be limited time events, our low prices offered
during these events may continue in effect after the event.
Values associated with items labeled
"free with purchase" are based upon MRP.
PAYMENT
TERMS—ORDERS
Internet
orders may be paid for using the following methods: VISA, MasterCard, NEFT,
Cheque, Direct Cash Deposit. If you cannot place an order online,
just call us at +91-22-24016825 to place your
order, or email care@planetvision.in. All non-credit-card orders are subject to
a 10-business-day hold. Cash can be directly deposited into our bank account.
LIMITED
QUANTITIES
Some products, including those
identified as Hot Buys, Closeouts, Limited Quantity items, and Free
Gifts may be limited to stock on hand and are offered on a first come,
first served basis.
SHIPPING
CHARGES—TAXES AND TITLE
Separate charges for shipping and
handling will be shown on your order form. Most orders received before 5:00
p.m., Monday through Friday, are shipped within 5 working days! Orders placed
on Saturdays, Sundays, or holidays will be processed the next business day. As
a security precaution, initial orders and orders shipping to alternate
addresses may be held for extended verification. We reserve the right to make
partial shipments, which will not relieve you of your obligation to pay for the
remaining deliveries.
All items purchased from Planet Vision
are made pursuant to a shipment contract. This means that the risk of loss and
title for such items passes to you upon our delivery to the carrier.
For
more information on our shipping policies, including rates, delivery times, and
delays, please refer to our Online Customer Service page or call us at +91-22-24016825
A separate charge for taxes will be
shown on the invoice. We are required to collect GST of 12% on Eyeframe /
Eyeglasses / Contact Lenses and 18% on Sunglasses orders shipped to all Indian
states. This tax is included in the prices displayed on our website.
LIMITED
WARRANTY
All new products are sold with the
manufacturer's limited warranty. The warranty period and service varies by
manufacturer and product.
PLANET VISION PROVIDES NO SEPARATE
WARRANTY AND TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PLANET VISION
EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS REGARDING ANY PRODUCTS SOLD
TO YOU, WHETHER EXPRESS, IMPLIED OR STATUTORY, AND INCLUDING BUT NOT LIMITED TO
ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND
NON-INFRINGEMENT OF THIRD PARTY RIGHTS.
LOWEST
PRICE GUARANTEE
Buy with confidence. If you find a
lower advertised price from any authorized Indian dealer before or after the
sale, call or email us. We'll beat any verifiable advertised price by 10% of
the difference. If you've already purchased from us and find a lower advertised
price within 10 days of your purchase, contact us via phone or email and we'll
refund the difference after verification.
For Internet requests, please contact
us at online support and have the competing website address (preferably the
specific product page URL) included for our representative. We'll verify the
online pricing and product description, brand name, availability, and relative
price and product specifications. Due to manufacturer restrictions, some
products are excluded from this guarantee. Please ask a sales representative
for details or contact us at online support. Advertised items must be
factory-sealed new product. Demo models, factory seconds, sale items,
discontinued merchandise, and floor samples not included. Items must be
in-stock, advertised, and verifiable on the web or in a local or national
paper, magazine, or catalog by an authorized dealer (you may be required to
email or fax a copy of the competitor's offer). PLANET VISION will beat
combined or multiple offers at its sole discretion.
10-DAY
100% SATISFACTION GUARANTEE
If you are not completely satisfied
with any product, return it for a full refund of the product purchase price,
full credit, or exchange of your choice. We give you 10 days from the shipping
date. Items should not be used and the original package must not be tampered or
opened.
PLANET VISION only accepts returns
made within the first 10 days from shipment.
Please read the complete policy by clicking here
Send your return to:
Planet
Vision
10,
Prem Kunj, Near Dena Bank, Sion Circle, Sion, Mumbai 400022
Terms
& conditions for return process:
o PlanetVision only accepts returns made within the
first ten (10) days after delivery.
o All return items must include original packaging, including
the bar code labels / stickers on the product packaging, all accessories
included with the original product, warranty card (if any) and should not show
any wear or abuse with the product.
o It is mandatory to include the invoice copy along
with the returning package/ item. In case you do not have the invoice copy
contact PlanetVision Customer Support for invoice related query.
o The following items are non-returnable except for
defects: opened box of Contact Lenses, used Contact Lenses, opened package of
Contact Lens Solution or open bottle of
Contact Lens Solution.
o Defective components that qualify for coverage
under this warranty will be repaired after the evaluation for the product is
completed.
o The time frame for servicing of any product is not
fixed. It would depend on the error/ issue with the product and the
corresponding resolution agreed by the original product brand / manufacturer
o The following items are covered by this warranty.
LIMITATIONS
AND EXCLUSIONS
o Damage to finishes or cracks, splitting, discolouring
or warping of frame or lenses due to changes in temperature or humidity,
exposure to very high temperature, fire, moisture, body salts and acids of
perspiration, any other chemicals or harmful environment.
o Damage, corrosion or rusting of any material or components
caused by humidity, salty air, or exposure to the moisture, body salts and
acids of perspiration.
o Any damage to a product / material resulting from
customization or modification from accepted standards.
o Scratches on Lenses or Frames in regular use
o Normal wear and tear on any part of the product,
case etc.
o All other damage and deterioration due to normal
usage, wear and tear, aging, accidents, neglect, abuse, alteration, misuse, or
Acts of Nature.
o Any product, whose serial number is missing,
altered or tampered with in any fashion.
o Any product purchased from anyone other than PlanetVision.in.
o Products that have been serviced by unauthorized
person(s).
o Loss or theft.
o Damage caused by use of sub-standard cleaning
solutions / Liquids.
o The cleaning of products due to exposure to dirty,
dusty, or otherwise contaminated environment.
For
complete details on our guarantees, shipping, and return policies, please
contact our Customer Service email us at care@PlanetVision.in;